Client Unified Communications Strategy

Moving to a unified communications (UC) environment is not a one-step operation. There are five potential stages in the process, and they are not all about UC.

A sound IT staff and network foundation is preliminary to UC implementation success.

VoIP is the cornerstone for unified messaging (UM) and UC. Without VoIP and the connecting IP network, the integration of multiple server platforms, each with a different UC function, would be very difficult.

There is a sequence of tasks that lead to UC they are as follows:

• Training of IT Staff
• Upgrade of the existing IP Network
• VoIP Implementation
• Unified Messaging Implementation
• Unified Communications Implementation

But what is your Unified Communications strategy and where do you currently sit on the roadmap between separate legacy networks to integrated U.C?

This is where Maxima can help. Our lead consultants work closely with you to identify where you want to be with U.C, what benefits it brings and what the impact will be to your underlying infrastructure.

Maxima work with the leading U.C vendors such as Microsoft, Nortel and Cisco to give impartial advice and the right solution to meet your business needs. Clients do not need a "big bang" approach and rip out their entire infrastructure but a phased approach, replacing and upgrading components as they come towards the end-of-life is preferred.