Oracle Managed Services

Maxima supports over 500 Oracle environments, across a range of verticals including telecommunications, banking and finance, manufacturing, transport & distribution, retail, central government & public sector, and publishing & media. These agreements include the option of on and off site services, SLA agreed response times (1st, 2nd, 3rd level support), skills transfer, documentation and reporting.

Core Database Services Summary

• Backups & disaster recovery
• Capacity Planning
• Data Guard
• Database upgrades 9i, 10g & patching
• Enterprise Manager
• Fail over and hot standby facilities
• Helpdesk Holiday Cover
• Advanced database features
• Implementation of monitoring solution
• Migrations & relocations
• OLAP
• Partitioning
• Performance monitoring & tuning
• Proactive system maintenance
• RAC
• Remote Monitoring
• Security assessment
• Sizing & license assessment
• Statistics gathering & evaluation
• System Refreshes / Clones
• System Reviews / Audits
• Workflow
• Comprehensive Managed Service
• How it works / Service Levels