Maxima will provide your back-office staff with the comfort that all the bases are covered when it comes to SAP Business One. Whether it's support before implementation, during, or after the go-live, Maxima can offer you the solution to ensure that whilst striving for continual improvement your business operations never falter.
Excellent Support and Service is essential when providing world-class systems solutions to major international organisations. Maxima's experienced team is committed to working in partnership with clients to service their needs effectively and efficiently.
Knowledgeable in all supported products and a wide range of manufacturers' hardware, the dedicated Support Desk provides assistance in solving any problems that may be encountered at any stage. Formal standards and procedures are followed, including a full escalation programme to ensure a complete quality of service.
Remote Diagnostic Facility
Using fast and effective Desktop Streaming as a gateway to your system, Maxima can provide an immediate response to any system problems whilst still under your control. This remote diagnostic facility cuts out possible delays and related costs of on-site visits for the ad hoc support requirements you may need.
Software Support
In addition to your support needs for SAP, Maxima's Support Desk can act as the single point of contact and front-line for all software issues due to our relationship with other complimentary application-authors around the world that work closely with SAP.