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Dramatically improve Service and Support. Service and Support Management ensures high levels of customer satisfaction by dramatically improving the speed of service and support activities:

  • Fully automated installed base updates from calls, sales orders, return material authorisations and the generation of installation and preventive maintenance calls.
  • Simplifies service contract quoting, releasing, renewal and administration.
  • Enables users to manage all internal and external service activities.
  • Helps manage complex projects more effectively.

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" Thank you very much for the excellent support that Maxima has provided. We have all been impressed with the personal expertise and effort of individuals as well as the general commitment and support from Maxima as an organisation. "