Microsoft Gold Certified CRM partner extends specialist Construction industry solution with three specific versions for Contractors, Consultants & Architects, and Building Products Manufacturers.
August 22, 2011: Maxima, the leading IT business systems and managed services company and construction industry specialist has launched Microsoft Dynamics CRM 2011 for Construction1, a comprehensive value-added series of CRM solutions that enables companies working in the construction industry to manage all their key business development, sales, marketing and client support activity by project, company, contact, and influencer.
Microsoft recognises Maxima’s commitment to customers, sales achievement and innovation.
August 22nd, 2011: Maxima, the leading IT business systems and managed services company, has been named to the 2011 Microsoft Dynamics President’s Club, a group that represents the top 5% of Microsoft Dynamics partners worldwide. Membership is granted based on continual, committed efforts aimed at offering solutions that meet the needs of customers.
Kingspan Insulation chooses Maxima to implement Microsoft Dynamics CRM 2011 with Maxima’s own specialist Construction Industry solution for Dynamics CRM
August 22, 2011: Maxima, the leading IT business systems and managed services company, has been selected by Kingspan Insulation to implement a Microsoft Dynamics CRM solution that features Maxima’s own specialist Construction Industry solution for Dynamics CRM. Maxima will initially host the Microsoft Dynamics CRM 2011 application as a cloud service for initial development, before deploying the system to Kingspan’s corporate data centre in Dublin where it will support between 160 and 200 Kingspan Insulation users across Europe.
Customer Relationship Management (CRM) is a broad set of activities, processes and technologies designed to make the most of customer and client relationships.
Its main aims are to improve sales, generate business, increase the efficiency of your marketing, lower your costs and streamline your operations. It can focus on customer-facing departments (such as sales, marketing and customer support), supply chain processes (including order management and fulfilment), or finance and accounts.
CRM software applications have become highly popular for automating sales and marketing activities, tracking customers through the buying process, and making the most of business prospects.
“Historically, user adoption has been an issue,” warns Steven Shepherd, Sales and Business Development Director of Cloud for Maxima, an IBM Business Partner. “This means it’s important that CRM is integrated with the tools the sales team and wider users employ on a daily basis, so they only need to track information once.”
IBM has shed more light on its cloud services strategy, including how it intends to work more closely with partners to deliver those services and moving the agenda on to delivering key business outcomes for customers.
“Delivering a positive experience is essential for any company to retain customers and grow its business,” said Brad Wilson, general manager of Microsoft Dynamics CRM product management. “Microsoft Dynamics CRM, through its familiar, intelligent and connected experiences, gives customer service professionals a complete view of their clients, along with insightful and actionable guidance enabling them to deliver the best possible customer service.”
Maxima Holdings plc (AIM: MXM), the leading IT business systems and managed services company, has successfully deployed a cloud-based Microsoft Dynamics CRM solution to over 100 key users in Hatfield Philips’ London and Frankfurt offices on a software-as-a-service (SaaS) basis.
Hatfield Philips opts for Maxima-hosted SaaS solution for its Microsoft Dynamics CRM deployment
Additional Maxima Business Intelligence support helps automate Hatfield Philips’ key Quarterly Investors Report
Maxima, the leading IT business systems and managed services company, has successfully deployed a cloud-based Microsoft Dynamics CRM solution to over 100 key users in Hatfield Philips’ London and Frankfurt offices on a software-as-a-service (SaaS) basis. Hatfield Philips is Europe’s largest independent servicer of Commercial Mortgage-Backed Securities (CMBS), and its new cloud-based CRM solution will provide Hatfield Philips Asset Managers and Associate Managers with immediate access to critical loan details and customer information – increasing their productivity and helping Hatfield Philips to deliver best practice customer services across its operations.
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