Oracle DBA Consultant - Theale
Job Ref: SES/ODBAC

Maxima Maxima is a fast growing IT services and solutions business.  Maxima Holdings plc floated on AIM in November 2004 and it has since made 11 acquisitions. It has a strong vision to become one of the UK’s leading IT Systems integration and Managed Services company for mid market through a combination of acquisitive and organic growth. The group prides itself on the quality of its service which leads to strong customer relationships and high retention rates.
  
Objectives of the role, Responsibilities 

Maxima Support and Enablement Services, Maxima’s largest operating division is now looking for an experienced Oracle DBA to provide DBA project consultancy and managed service support for multiple Maxima clients.

The successful candidate will have demonstrable Oracle DBA experience, with emphasis on the full range of DBA duties (design, installation, configuration, large systems deployment, evaluation, planning and implementation of latest features, use of high availability solutions, full range of backup and recovery solutions, SQL, database and OS performance tuning, problem troubleshooting, communication of best advice, scripting, selection and deployment of appropriate system management tools for monitoring).

This is a managed service support & consultancy role, based in Theale, but with a requirement for consulting assignments throughout the UK – Flexibility is required. The successful candidate will have a similar background and be an independent self starter with excellent client-facing communication skills. There will also be a requirement to provide oncall dba tasks, as part of a team. Additional skills in Unix system administration, and other Oracle technologies including middleware would be an advantage.

Reporting structure: Oracle DBA, reporting to Core DBA Technical Manager

Essential experience:

• 10g/11g upgrades and implementation
• RAC
• RMAN
• Dataguard
• Grid Control
• Administration of Oracle primary UNIX or Linux platforms.
• Excellent verbal and written client facing communication skills
• Consultancy / Managed Services background
• Ability to write detailed technical reports as part of consultancy assignments.
• An Oracle enthusiast, who is going to keep up-to-date with the Oracle market and who is prepared to present technical knowledge to the wider Oracle community.
• Demonstrable analytical problem solving and consulting skills, ability to work from vague requirements or problems
• Ability to work independently
• Flexible Approach

Desirable experience:

• Oracle Application Server
• Unix/Linux administration
• Other RDBMS skills (SQL Server, DB2, Sybase)
• Experience in database administration of critical database environments
• Energetic, ambitious individual with can do attitude
• Ability to  work under pressure and to Service Level Agreements
• Excellent interpersonal skills and ability to communicate at all levels
• Good analytical skills; a structured and methodical approach
• Highly organised, with the ability to plan for short- to medium-term objectives
• Strong service attitude; builds lasting customer relationships, strives for efficiency and effectiveness.
• Flexibility to work on customer sites and be away from home (out of hours).

Post: Oracle DBA Consultant
Type:  Permanent
Reporting to: Core DBA Technical Manager
Start: ASAP
Location: Theale, Reading

To apply email msa.hr@maxima.co.uk and quote JOB REF: SES/ODBAC

 

Business Solutions Marketing Manager
JOB REF: MKTBS

Position Description:
The Business Solutions Marketing Manager will report to the Director of Market Development and Communications.

The Business Solutions Marketing Manager works hand-in-hand with our sales teams to deliver programs that bring value to customers and prospects.  The role must drive strong lead generation activity and results and demonstrate increased revenue/margin for Maxima.  In this role, the Business Solutions Marketing Manager will be responsible for the creative and the operational aspects of effective campaign development/deployment. He/She takes ownership from initial concept through to implementation and execution.  This person is also responsible for detailed return on marketing investment (ROMI) measurement and reporting.

The responsibilities include managing the marketing relationship with SAP, Oracle and Microsoft across a broad range of lead generation activities including: demand generation, webinars, seminars, trade shows, partner marketing events, customer-specific events and regional customer gatherings. It is a highly visible role.  The candidate is expected to have considerable interaction with customers, vendors, partners and other employees at every level of the organisation.

This is an ideal role for an experienced, highly motivated, proactive and creative professional who is skilled in partner marketing management, lead generation, BI, CRM and ERP.  The right candidate must have a solid marketing track record that demonstrates the ability to work with a wide variety of personalities and exhibit poise and grace under pressure.

The role will have a focus of 60% Microsoft and 40% BI.

The Business Solutions Marketing Manager should enjoy working in a highly creative, fast passed, exciting environment. This person will possess proven abilities to multi-task, organize, prioritise and problem-solve, juggle multiple deadlines simultaneously and be resourceful and operationally strong.

Primary Responsibilities:

Provide strategic planning and deploy industry best practices across marketing activities, including (but not limited to): advertising, direct response, telemarketing and other pre/post event promotions; meeting planning; program development; customer list acquisition; predictive customer segmentation; collateral and prospect incentives.

• Help develop in house CRM system
• Research competitive events, including concepts, content, collateral and results
• Proposition development
• Manage Business Solutions Marketing budget
• Manage the marketing relationship with SAP, Oracle and Microsoft
• Track responses, leads and expenditures; critique results; evaluate success and ROI (financial and otherwise) on individual events and campaigns;
• Provide input and management into building a seamless closed loop prospect qualification process for telemarketing
• Secure 50% funding or more from partners towards marketing programs
• Other duties, as assigned

Qualifications

• Extensive, directly relevant hands-on experience in a fast-paced marketing department of a high-tech company
• Strong BI, ERP and CRM experience
• Must be an expert in and have a solid track record in designing and executing database marketing strategies
• Proven project management skill
• Exceptional oral and written communications skills
• Diligent work ethic and high energy level
• Attention to detail
• Proficiency with CRM tools highly desired
• Must have worked in a high-tech role marketing supporting sales previously

Department: Market Development and Communications.
Post: Business Solutions Marketing Manager
Type:  Permanent
Reporting to: Director of Market Development and Communications
Start:  ASAP
Location - Theale/London

To apply email msa.hr@maxima.co.uk and quote JOB REF: MKTBS

Network & Voice Engineer
Job ref: SESNVE

Maxima are looking for a Network & Voice Engineer to join our existing Unified Communications team.  The successful candidate will have excellent knowledge of Cisco Unified Communications products including Unified Communications Manager, Unified Communications Manager Express, Unity and Unity Express.  A minimum of 5 years experience is requested but this will be overlooked for the exceptional candidate.  The role is a hands-on technical one with responsibility for the day to day running of the Unified Communications platform, including troubleshooting customer issues and enhancements to the platform.

The successful candidate will be dynamic, proactive and able to work as part of the team as well as unsupervised.  Capable of performing research to identify required solutions and troubleshoot any issues that may arise.  The candidate will be customer focused with excellent problem solving ability and will be qualified to CCVP level looking to progress to CCIE.

Responsibilities will include but are not limited to:
The day-to-day operations of the system including troubleshooting and serving as an escalation contact for Unified Communications support issues.  The day-to-day operation and maintenance of Cisco Unified CallManager, Unity, Cisco routers, Cisco switches and Covergence SBC platforms.   The role will also require the candidate to be involved in new Unified Communications projects at the pre-sales, implementation and support levels.

Essential qualifications and knowledge:

• Self starter / Team player
• Willingness to learn
• Good people skills (client facing)
• Sound experience / understanding of Cisco routers and switches, ideally to CCNP level
• Excellent understanding of common voice protocols - RTP, SIP, SCCP and H323 with the ability to debug at packet level
• Good understanding of Cisco Unified Communications Manager (version 4.1, 6.1), Unified Communications Manager Express, Unity and Unity Express
• Good Unix/Linux and Microsoft Windows admin skills
• Experience with Covergence Session Border Controllers and Cisco Unified Border Element (CUBE) and a solid understanding the concepts involved.
• Understanding of security requirements in a converged Voice / Data network
• Good understanding of telecoms reporting and billing
• Experience with SQL databases (mySQL, MS SQL and Postgress)

Desirable:

• Experience with Asterisk
• Experience with wireless LANs, Cisco autonomous and lightweight access points and controllers
• Experience with Cisco IPCC Express
• Experience with call recording products
• Other telephony product knowledge, eg PABX, Avaya, CTI platform products
• Exposure to Microsoft Unified Communications suite of products (LC

Department: Engineering
Team: Unified Communications
Post: Network & Voice Engineer
Type:  Permanent
Reporting to: Head of Engineering
Location:  London based
Start:  ASAP

To apply email msa.hr@maxima.co.uk and quote Job ref: SESNVE

REF MMS/BDEI/0708
Background

The Managed Services - Infrastructure division exists to develop and deliver a series of solutions to our clients around:

• Access
• Network
• Support

The clients Maxima currently support in this market are Enterprise (Finance, Teleco, Public Sector) and larger SMEs. Maxima's credentials in this area are first class, based on acquisitions of leading service providers to the Enterprise and SME markets.  The division goes to market as with a consultative sales approach and a bespoke services provider. Our clients value the close relationships we build with them.

The role is part of a successful team and as such will bring the skills and experience from similar sales experience in order to be productive quickly.  They will be joining a fast paced, fast growing business unit with ambitions of high growth over the next financial year. The candidate will be able to demonstrate the following:

• 3 years minimum track record in selling annual managed services or infrastructure solutions
• Demonstrable experience in delivering average order values of £50k - £500k
• Sales performance in excess of £750k Gross Margin per annum
• Experience of fast close from meeting to proposal to close
• Experience in writing and presenting winning proposals
• Success driven
• Project / consultancy sales
• Sound knowledge of selling IT solutions
• Solution sales in an Infrastructure environment
• A sales knowledge of the data centre and network technology stack
• Current relationships with core data centre vendors (Cisco, HP, IBM, Nortel, CA).

Responsibilities

Sales

• Pipeline management, opportunity management, a focus on key deals, as well as key account planning are all core day to day activities that the Business Development Executive will excel at.
• Forecast management and accuracy will be a core discipline, without becoming the objective in itself.
• Provide a regular report of sales performance, including key measures such as Key Client Meetings, Pipeline and Forecast.
• To understand the current business objectives and needs of the customers.
• Contribute to marketing plans based on feedback from the clients and partners.
• Identify new opportunities to grow the pipeline in existing accounts and new prospects
• Participate in regular sales meetings
• Understand and articulate value propositions in front of our clients, new prospects and partners alike.
• Articulate and differentiate the different service delivery models in the market, including on-shore, off-shore and near-shore models.
• Maintain intelligence on all Key Accounts and Key Partners
• Create demand generation plan

Marketing & Business Development

• Engaging with Partners is a core activity and the Business Development Executive will have a proven track record of influencing tier one partners (Cisco, Nortel, etc...).
• The influence of suppliers, both product and service is also core, and the Business Development Executive will engage in negotiations with suppliers.
• Build and maintain a close working relationship with the Telesales and Marketing teams to ensure successful new business.

Client Satisfaction & Service Delivery

The nature of the services provided requires a tight working relationship with the delivery team so technical support will be available throughout the candidate's career with Maxima. The candidate will be working within a close knit team of professionals highly experienced in selling services of this nature. On going support will be provided at managerial and peer level.

• Act as a key interlock with operations, providing input and support to maximise profitability and client satisfaction.
• Provide accurate forecast of pipeline for resource of deliver and pre-sales resource.
• Work with Sales Director and Operations Director to resolve resource conflicts

Reporting Structure - Divisional Sales Director
Location - London
Salary - Market Rate
Start - ASAP
To apply email mms.hr@maxima.co.uk quoting REF MMS/BDEI/0708
*Must be eligible to work in the UK without any restrictions*