Solutions

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CRM

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Microsoft CRM

From first customer contact to after-sales service, Microsoft Dynamics CRM from Maxima provides web-enabled customer relationship management solutions to automate day-to-day tasks for sales, customer service, field service, call centre and marketing professionals. Strengthen your customer loyalty, and empower your sales, marketing and customer service teams to work together to shorten sales cycles and increase revenue.

What's new in V4.0?

"We have now freed up an additional 5 days a month, every month, that can be spent with clients and developing relationships and additional business opportunities".
Nigel Thomas, Business Development & Marketing Manager, EIC Limited

• Works the way you do.
• Rich CRM capabilities with Microsoft Office ‘look & feel’.
• Works the way your business does.
• Consistent customer processes with real time business insight.
• Works the way technology should.
• Fast to implementation, simple to customise and easy to manage.

Help increase sales force capability

Microsoft Dynamics CRM Sales helps sales people manage leads and opportunities, measure and forecast sales activity, track customer communications efficiently, and automate key stages in the sales process. This inevitably produces a shorter cycle, higher close rates, and improved customer retention.

Improve customer service capabilities

Microsoft Dynamics CRM Customer Service helps your business increase its capacity to handle requests - without increasing your employee count. Microsoft Dynamics CRM Customer Service helps your service representatives provide customers with the consistent, efficient service they expect.

>> Click here to request more information

Nigel Thomas, Business Development & Marketing Manager, EIC Limited