Maxima offers a complete suite of "Netcare" managed services so that your IT Solution not only gets up and running smoothly, but stays that way 24x7x365.
From our Network Operation Centre, we proactively monitor your IT systems and provide support according to a Service Level Agreement that is tailored to meet your needs and includes both availability and performance guarantees.
Our core competencies are as follows:-
- First, Second and Third line Helpdesk Services
- Full management of Perimeter and Internal Security
- Management of Cisco-based wide and local area networks for UK, European and Global clients
- Management of Windows 2000 and Windows 2003 based file, print and application servers including SQL Server, Oracle and Citrix
- Third party/ telco management
- Data Centre Management within our own centre and client sites.
- All Services are managed to ITIL standards on a 24x7x365 basis
Maxima can work with you all the way from selective out-tasking and providing holiday cover through to full Facilities Management.
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By working in partnership with Maxima, we have been able to develop in-house skills to meet some of these needs; primarily 1st line support. However the option of employing specialist staff to fulfill part time functions made no financial sense and would have introduced significant risk to the running of our production system. For us the service offered by Maxima made perfect sense. "
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