Dynamic Support Package
Our highest level of service offers full end to end management of user support combined with 24*7 proactive device management and the option for extended and onsite support.
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Service Desk |
Incident Management |
Problem Management |
Change and 24x7 Release Management (CMDB) |
24x7 Server Management |
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24x7 Network Management |
24x7 Security Management |
Extended & On Site Support
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Service Management |
Dynamic reflects a fully managed service, we take care of your entire IT operation from the cabling through to your business application.
SLA Targets: Up to 100% System Availability within Client Operational Hours.
